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HAWKIN DYNAMICS PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personal Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.

Information Collection

We utilize Google Analytics to collect insights about site usage. Google Analytics tracks metrics such as visit frequency, page visits, and the previous sites users visited before landing on our platform. This information is used solely for site enhancement. Google Analytics captures your IP address on the date of your visit but does not gather your name or other identifiable particulars. We don't combine Google Analytics data with personal identifiable information. 

When you request a quote on the site or place an order with one of our associates, we may ask for your name, email address, mailing address, phone number, credit card information, or other relevant details necessary for executing the order. 

Cookies

We employ cookies to tailor the website experience for returning visitors. You are not obligated to allow these cookies for standard site usage. Additionally, third-party widgets, like YouTube, might utilize cookies based on their settings. The acceptance of cookies is only required for authenticating existing customers logging into their accounts.

Google Analytics plants a persistent cookie to recognize you upon return visits. Only Google can access this cookie. Google's usage and sharing of data from Google Analytics are confined by their Terms of Use and Privacy Policy. You can disable Google Analytics from recognizing you on subsequent visits by adjusting cookie settings in your browser.

Information Usage

We employ the information we collect from you during registration, purchases, newsletter sign-ups, survey responses, marketing communications, website navigation, and other similar activities in the following ways:

  • Personalize user experiences and offer tailored content and product suggestions.
  • Expedite transaction processing.
  • Dispatch periodic emails concerning your orders or other products/services.

For further details about how your information is used, stored, and accessed after becoming a customer of Hawkin Dynamics, please reach to your sales representative for a copy of our Privacy, Use, and Disclosure policy.  If your organization intends to use the Hawkin Dynamics products to collect Private Health Information (PHI), terms of use, access, and privacy will be tailored to your business within your Business Associate’s Agreement. 

Data Protection

Our website and application software undergo regular security scans to identify and rectify any vulnerabilities, ensuring you a safe browsing experience. We utilize regular Malware Scanning as a preventive measure.

Your data resides behind secure networks and can only be accessed by a limited number of authorized personnel with specific system access rights, who are obliged to maintain data confidentiality. These individuals will never access your data without written consent and their privileges will be limited solely to address issues within the data set and/or software.   Furthermore, sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology.

All transactions are routed through a gateway provider, and we neither store nor process transaction data on our servers.

GDPR & CCPA

In accordance with GDPR and CCPA privacy requirements, you have the following rights to your personal information;

  • Right to access: You can request access to the personal data we hold about you.
  • Right to rectification: You can request corrections to your inaccurate or incomplete personal data.
  • Right to erasure (Right to be forgotten): You can request the deletion of your personal data under certain conditions.
  • Right to restrict processing: You can request restrictions on the processing of your personal data under certain circumstances.
  • Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to object: You can object to the processing of your personal data based on legitimate interests or direct marketing.
  • Rights related to automated decision-making: You have the right to not be subject to decisions based solely on automated processing, including profiling.

In the event of a data breach that poses a risk to your rights and freedoms under GDPR or CCPA, we will alert the appropriate supervisory authority. 

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal identifiable information to outside parties.

Third-Party Links

We do not include or offer third-party products or services on our website.

CAN SPAM Act Compliance

The CAN-SPAM Act is legislation that outlines regulations for commercial emails and messages, allows individuals to opt out of marketing correspondences, and specifies strict penalties for non-compliance. 

We collect your email address to:

  • Provide information about the product and respond to questions & inquiries
  • Facilitate order processing and provide relevant updates
  • Market to our mailing list or continue sending emails to clients after their initial transaction

In accordance with CANSPAM, we agree to the following:

  • Refrain from using false or misleading subject lines or email addresses
  • Clearly alert to any advertisements within the message
  • Provide the physical address of our business or site headquarters
  • Monitor any third-party email marketing services for compliance
  • Promptly honor opt-out/unsubscribe requests
  • Provide users the ability to unsubscribe/opt-out via the link provided at the footer of the email

If there are any questions regarding this privacy policy, please click the “Contact Us” link in the footer of this website.  

Hawkin Dynamics
90 Bridge St Ste 230
Westbrook, ME
04092